Privacy Policy

1. Introduction

Welcome to Q-acc. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Email address, name, and profile information when you create an account
• Usage Data: Interaction with our platform, features used, and time spent
• Technical Data: IP address, browser type, device information, and cookies
• Communication Data: Messages, feedback, and support requests
• User Content: Any content you create, upload, or share on our platform

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and deliver tailored content
• To communicate with you about updates, security alerts, and support
• To analyze usage patterns and optimize our platform performance
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations and enforce our terms of service

4. Legal Basis for Processing

We process your information based on the following legal grounds:

• Consent: Where you have explicitly agreed to the processing
• Contractual Necessity: To fulfill our contractual obligations to you
• Legitimate Interests: For our legitimate business purposes
• Legal Compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who help us deliver our services
• Business partners with your explicit consent
• Law enforcement agencies when required by law
• In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. These include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Data portability (receiving your data in a structured format)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our platform. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other communication channels. We encourage you to review our privacy policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: